Delete your SkyTribe account

You can permanently delete your SkyTribe account and the data associated with it either inside the app or by sending us a request from this page.

Delete inside SkyTribe

Open Settings → Delete account, confirm the deletion and complete the request. This is the fastest option.

Request deletion without the app

Email us from the address used for your SkyTribe account. This lets us verify that the request comes from the account owner. Do not send your password, authentication codes or identity documents.

Email an account-deletion request

If you cannot email from the account address, contact hello@skytribe.org and explain that you need another way to verify ownership.

What deletion covers

After your request is verified, SkyTribe removes your account access immediately and permanently deletes your profile, flights, uploaded files and media, Skills recordings, messages, product-interaction history and other user-generated content from active systems. Active-system deletion normally completes within a few hours. Copies already held in encrypted database backups expire within seven days.

A business or organisation page is preserved when another owner or an approved claimant is responsible for it. An independently verified directory listing may also be preserved as a factual public record. In either case, SkyTribe removes the departing creator's personal contact fields; an orphaned, unverified user-created page is anonymised and archived.

A non-identifying completion record and limited non-identifying safety or abuse-prevention records may be retained as described in the privacy policy.

If you used Sign in with Apple

SkyTribe deletes its account and linked Cognito sign-in records, but the Cognito-hosted flow does not expose Apple's refresh token or authorization code to SkyTribe. SkyTribe therefore cannot remove the Apple authorization on your behalf. After requesting deletion, also remove SkyTribe under Sign in with Apple in your Apple Account settings. Apple explains the steps in Manage your apps with Sign in with Apple.

Service operator

SkyTribe is operated by Wingman Sports Club, a civic association registered in Slovakia (identification number 51450836), Hadovská cesta 870, 945 01 Komárno, Slovakia.